Ambassify vs DSMN8

• Live chat
• Email
• Phone
• Knowledge base
• User webinars
• Quarterly business reviews
• Proactive outreaches by Ambassify’s Customer Success Team
• Professional services and support by industry experts (on demand)

• Live chat
• Knowledge base
• Email
• Product portal access
• Global support
• Quarterly business reviews
  
  

• ISO 27001:2022 certified
• GDPR compliant
• Service Level Agreement
• Extensive legal center
• External Yearly Audit

• ISO 27001:2013 certified
• GDPR compliant

Fully in-house managed AI assistant to guarantee privacy that can help admins:

• Write campaign content based on initial input (summary)
• Write content preview copies and variations
• Write default captions for social media posts shared via the platform
• Translate campaigns

Automatic and seamless translations of all content through AI assistant

Not available 

• Ideation campaigns to share input
• Member can create campaigns (if allowed by admin)

• Member campaigns

• Auto-share
• Smart-scheduling
• Manual scheduling

• Auto schedule 
• Smart-schedule 

Native sharing for:

• Links
• videos
• images
• photo albums
• PDF's

• Push notifications (via mobile app)
• New campaign messages in Slack and MS Teams
• Email alerts when a campaign has been published or to remind the audience of an uncompleted campaign.
• Deeplinks to open the mobile when installed and users click links on their smartphone

• Email alerts
• Push notifications

Full gamification suite, including a point system, customizable leaderboards, open group options, community goals, and rewards.  

• Manual campaign builder
• Campaign available in Content Catalog
• Member campaigns (if allowed by the admin)
• Import sources
• Browser plugin for web and LinkedIn
• Automated campaign creation based on import sources

• Member campaigns

In-depth analytics for:

• Social media performance (clicks, shares, reach, ROI) verified shares & LinkedIn reactions and comments
• Campaign performance & individual member activity.
• Custom reporting (on demand).

Analytics suite to report on:

• Social media performance (content published, clicks, LinkedIn reactions & comments, click cost)
• Campaign performance and member activity

In-app training includes:

• Campaign templates about various topics, including social media skills, advocacy training, platform training 
• Customizable course (bundle) creation

Employee engagement and collaboration features including:

• Forms and surveys
• Ideation
• Quizzes
• (E)NPS
• Member campaigns
• Comment & mentions on campaigns

White labeling for:

• Your community environment
• URLs and short links
• Your domain name and email communication
• The mobile app
• The MS Teams app

• Single Sign-On using all common protocols like SAML, oAuth and WS-Federation. 
• Automatically provision and de-provision users using SCIM

• Global overarching reporting for multi-brand communities
• Proper internationalization
• Users can share in multiple languages